Seatran Ferry Information

Seatran Ferry - Island Adventures
Welcome aboard Seatran Ferry, the top-notch ferry operator that is here to take you on an extraordinary journey to the most enchanting island destinations. Our utmost priority is your safety, dependability, and ensuring your utmost satisfaction. With these pillars as our foundation, your travel experience with us promises to be nothing short of a dream come true.
Step into a world of wonder as Seatran Ferry becomes your gateway to exploring some of the most picturesque islands in Thailand. We pride ourselves on being the leading name in ferry transportation, offering you a seamless and delightful travel experience. With a strong commitment to your safety and satisfaction, we are here to turn your island-hopping dreams into reality.
At Seatran Ferry, we understand that safety and reliability are paramount. Our experienced crew and well-maintained ferries ensure that you can embark on your journey with peace of mind. Your satisfaction is at the core of our service, as we strive to make your ferry ride comfortable, convenient, and enjoyable.
Get ready for an amazing adventure with Seatran Ferry! We're here to take you on a super exciting trip to some of Thailand's coolest islands.
Imagine the calm and beautiful place called Koh Phangan, or the super fun and energetic atmosphere of Koh Samui. We're here to make sure your island adventure is gonna be really, really great and cool! And our services are so good that you can just chill out, enjoy the amazing views, and have a great time while we smoothly sail across the peaceful waters.
Mission and Vision:
Mission: Seatran Ferry's mission is to provide great ferry services, connecting travelers to their dream islands. Their goal is your comfort and convenience, making each trip a great experience.
Vision: The company wants to be the leading choice for ferry travel, renowned for customer satisfaction and top-notch transportation services.
Company Services:
With Seatran Ferry, your island-hopping dreams come true. They offer a wide range of convenient and reliable ferry services.
Whether you're planning a short escape or an extended vacation, they have you covered.
Their experienced crew ensures your safety and comfort throughout the voyage, providing friendly assistance along the way.
The company opens up a world of possibilities with its diverse island routes. From bustling hotspots to serene getaways, you can choose from an array of destinations to suit your preferences.
Key Features:
Island Variety: Explore plenty of captivating islands, each with its own unique charm and beauty. From beautiful sandy beaches to luxuriant forests, the choices are abundant.
Frequent Departures: Seatran Ferry offers regular departures, allowing you to plan your island adventures with flexibility and ease.
Family-Friendly: Their services are suitable for all, making them an ideal choice for families looking for memorable experiences.
Onboard Amenities: Seatran Ferry offers comfortable seating and well-equipped vessels, ensuring a pleasant journey for all passengers. Access to clean restrooms and onboard refreshments add to the convenience of your travel.
The Crew: The experienced crew members know all the attractions nearby. They can provide good information about the islands, making your trip more enjoyable.
At a Glance: Island Destinations to Explore
Phi Phi Island Odyssey: Explore the stunning landscapes and vibrant energy of Phi Phi Island. Find out more about Koh Phi Phi.
Krabi Paradise Expedition: Immerse yourself in the serene beauty and cultural richness of Krabi. Find out more about Krabi Town Travel.
Phang Nga Bay Discovery: Embark on a voyage through the mesmerizing beauty of Phang Nga Bay. Find out more about Phang Nga Travel.
Conclusion:
Embark on an extraordinary island-hopping adventure with Seatran Ferry. With their dedication to customer satisfaction and excellence in transportation services, your journey to Thailand will be magical.
From solo travelers seeking solitude to families and friends craving fun, Seatran Ferry has something for everyone. Book now and set sail on an wonderful island adventure with Seatran Ferry as your trusted companion. Let the beauty of Thailand's islands unfold before your eyes as you create lasting memories along the way.
On board & on shore
Good to know
Frequently asked questions
How do I unlock my account now?
Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.
If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.
My account locked but I never tried to sign in
Then someone else was trying to sign in as you, and the lock did its job — it stopped them.
Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.
We would still recommend two things:
- Change your password, especially if you use the same one on another website.
- Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.
If you get these repeatedly, contact us and we will look into it.
What is the difference between a locked and a blocked account?
Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.
Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.
If you are not sure which applies to you, get in touch and we will tell you.
Why is my account locked?
We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.
You do not need to contact us. The lock lifts on its own — see How long am I locked out for?
How long am I locked out for?
The first lock is one minute. If sign-in keeps failing after that, each further lock lasts longer:
- 1st lock — 1 minute
- 2nd lock — 5 minutes
- 3rd lock — 15 minutes
- 4th lock and after — 1 hour
An hour is the longest you will ever be locked out. You get five attempts before the first lock, and as soon as you sign in successfully everything resets — the next time you mistype, you start again at one minute.
How can I get transportation to the Pier (Phuket) from the airport?
You can pick up a taxi from the airport just outside Phuket airport terminal, though please be informed it is a busy place!
Alternatively, you can organize your transfer through us on step 2 of your ferry booking process. The prices are very reasonable. For up to 3 people we have private taxis and for groups of 4-8 people, we can arrange a minivan pick-up service.