Songserm Express Boat Information

Songserm Express Boat - Sail to Island Adventures
If you're looking to explore Thailand's picturesque islands in comfort and safety, look no further than Songserm Express Boat. As a renowned ferry operator in the region, they offer more than just a ride—they offer an experience. With an unwavering commitment to customer satisfaction and safety, you can rest easy knowing you're in capable hands.
Mission and vision:
Mission: At Songserm Express Boat, our mission is straightforward. It is to provide reliable and efficient ferry services that connect travelers to Thailand's island destinations. We don't just transport you from point A to point B. We aim to make every journey a memorable experience.
Vision: Our vision goes beyond the horizons of the ocean we traverse. We aspire to become a leading ferry operator in the region. We want to be renowned for our excellence in transportation services and exceptional customer care. Your satisfaction is our ultimate goal, and we strive to be your first and preferred choice for island travel in Thailand.
Company Services:
Songserm Express Boat offers a wide range of services, making island-hopping a breeze. With regular and convenient ferry transfers, you can easily explore various enchanting islands at your own pace. Our experienced crew ensures your safety and comfort, providing friendly assistance during your voyage.
From the vibrant energy of Koh Samui to the tranquil paradise of Koh Phangan, each island has its unique allure, waiting to be explored. With Songserm Express Boat, you can enjoy the beauty of Thailand's islands. Enjoy them from the water, witnessing breathtaking coastal landscapes along the way.
Key Features:
Island Variety: With Songserm Express Boat, you have access to a diverse selection of islands. Each is offering its own natural wonders and cultural experiences. From bustling tourist hotspots to hidden gems, the choices are endless.
Reliable Transfers: Our well-coordinated schedules and frequent departures ensure seamless connections between islands. You can plan your journey with ease, maximizing your time to immerse yourself in the beauty of each destination.
Onboard Comfort: Travel in comfort and style with Songserm Express Boat. Our vessels are equipped with comfortable seating and amenities to make your trip pleasant and enjoyable.
Environmental Responsibility: Songserm Express Boat is committed to preserving the pristine beauty of Thailand's islands. We implement eco-friendly practices to minimize our impact on the environment and protect these natural treasures for future generations.
Embark on a remarkable island-hopping adventure with Songserm Express Boat. As your trusted ferry operator, we promise safe, reliable, and memorable journeys to Thailand's picturesque islands. Book your tickets now. Let Songserm Express Boat be your gateway to extraordinary island experiences in Koh Samui, Koh Phangan, Koh Tao
Operator Routes
This trip is not available during the selected dates
Ports & piers served
Places on one ticket
On board & on shore
Good to know
Frequently asked questions
How do I unlock my account now?
Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.
If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.
My account locked but I never tried to sign in
Then someone else was trying to sign in as you, and the lock did its job — it stopped them.
Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.
We would still recommend two things:
- Change your password, especially if you use the same one on another website.
- Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.
If you get these repeatedly, contact us and we will look into it.
What is the difference between a locked and a blocked account?
Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.
Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.
If you are not sure which applies to you, get in touch and we will tell you.
Why is my account locked?
We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.
You do not need to contact us. The lock lifts on its own — see How long am I locked out for?
How long am I locked out for?
The first lock is one minute. If sign-in keeps failing after that, each further lock lasts longer:
- 1st lock — 1 minute
- 2nd lock — 5 minutes
- 3rd lock — 15 minutes
- 4th lock and after — 1 hour
An hour is the longest you will ever be locked out. You get five attempts before the first lock, and as soon as you sign in successfully everything resets — the next time you mistype, you start again at one minute.
How can I get transportation to the Pier (Phuket) from the airport?
You can pick up a taxi from the airport just outside Phuket airport terminal, though please be informed it is a busy place!
Alternatively, you can organize your transfer through us on step 2 of your ferry booking process. The prices are very reasonable. For up to 3 people we have private taxis and for groups of 4-8 people, we can arrange a minivan pick-up service.



